Privacy policy

Last updated: May 31, 2026

Privacy Policy

Dawley Cafe & Tea House operates this website and online store to provide customers with a smooth, secure, and enjoyable shopping experience.

By using our website, placing an order, or contacting us, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:
• Name
• Phone number
• Email address
• Delivery address
• Payment details
• Order history and preferences

How We Use Your Information

Your information may be used to:
• Process and confirm orders
• Arrange deliveries and customer support
• Improve our products, services, and website experience
• Send order updates and promotional offers

Payment & Security

We take reasonable measures to protect customer information. Payment information shared for Bank Transfers or manual payment methods is handled securely and confidentially.

Third-Party Services

Our website may use trusted third-party services including Shopify, payment providers, analytics tools, and social media integrations to improve functionality and customer experience.

Cookies & Analytics

We may use cookies and analytics tools to understand website traffic, improve performance, and enhance user experience.

Customer Rights

Customers may contact us at any time to:
• Request access to their information
• Correct inaccurate details
• Request deletion of personal information